Q&A

We guarantee the same quality for each batch of products. We test our products at each stage of production to achieve such a result. The quality may vary depending on the date of manufacture of abrasive wheels. Storage conditions (temperature and humidity) may also affect the product quality. If you buy the same wheels in different stores, their quality may differ.

We have suppliers from all over the world providing us with resins from Germany and Austria, aluminium oxide (electrocorundum) from China, fibreglass from Poland and Slovakia. All raw materials are tested in our laboratory prior to be put into production.

To ensure the quality of our products we take the following measures: raw materials incoming inspection; mixture preparation control; die pressing production control; after-bake tensile strength and impact testing; control cutting/grinding; safety tests as to OSA. For further information, please click here.

We deliver our products worldwide regardless of the type of transportation: by land, by sea, by air. Currently we supply our products to 35 countries around the world and are able to deliver to your warehouse a batch of any size starting with one pallet.

Our doors are always open for our partners. We value face-to-face meetings and are always happy to welcome guests. Watch a short video about our plant.

We produce over 50 brands for customers from all over the world. Click here to learn more.

Different countries charge different import duties, for example, most countries within the EU apply 0% import duty rate. Use HS Code 6804221800 to identify what import duty is applicable in your country or contact us for help.

Our shipping costs depend on the volume, range of products and method of shipment. We charge from 3% to 5% on an average. Our staff will make all the necessary calculations and offer you the best delivery options. Please contact us to calculate the exact shipping cost.

We discuss the minimum amount for each individual order. It depends on various parameters: single-time order or continuous cooperation, trademark, etc.

Our plant is located in the town of Nova Vodolaga, Kharkiv Region, Ukraine. It is conveniently located in only 20 minutes from Kharkiv International Airport, 130 km from the city of Belgorod and 450 km from the capital city of Kyiv.

Yes, sure. It’s a standard practice.

It depends on various parameters. Click here to find out more.

We use modern Italian equipment by Abrapress and Davide Maternini. All required staff underwent training in the leading companies of Italy.